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FAQ


Here's a quick list of the Frequently Asked Questions about our company! If you have a question that isn't answered here, feel free to message us directly on the "Contact Us" page. We'd be happy to assist you :)

How long does shipping take?

Shipping can take anywhere from 2-4 weeks (after processing) but could be more depending on your location. This is because each pair of PowerPods are custom made and require days of fulfillment, creation, and shipment. You should receive a purchase confirmation email once you order something from us! If you don't receive an email, contact us via the "Contact Us" page.

What is your return policy?

You cannot return your item until you have received it. If you ask for a refund before it is delivered, you will not be issued any money back. Once the product is delivered to you, you can email us and ship it back to us. We will give you a full refund. It's that easy!

What happens if I don't receive my item within the described shipping time?

We offer a 60-day money back guarantee. If you don't receive your purchased item(s) within that time, you will be issued a full refund.

How do I contact you in regards to my purchase or a product?

You can email us! Our contact information is on the "Contact Us" page.